FAQs
Buying, ordering & payments
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Yes, of course. Simply scroll to the list of syles on the font family page, select the style you want and click the BUY button. A window will open that will give you options of the three available licences (Desktop, Web, or App). Select the desired licence and either click on ‘Check Out’ or ‘Browse More Fonts’. If you want to add another style of the same family or of another font family, then click 'Browse More Fonts' and repeat the selection process. All of the single styles will be added to your cart and discounts are applied automatically at checkout.
Yes, discounts are applied automatically at checkout.
If you have not downloaded and installed the font files on your computer and you notify us within 24 hours after your purchase, you may request an exchange or a refund. If the font file is defective and you are not able to install it, notify us within 30 days after purchase and we will replace it.
If the font has not been downloaded to your computer and you notify us within 24 hours after your purchase, we are able to exchange it.
Yes, the price of the previously purchased licence will be taken into account. If you are ready to do so, please email the original purchase receipt to info@type-together.com and let us know what you'd like to do.
Yes, we offer a 25% discount to NGOs. Please contact us at info@type-together.com with your NGO credentials.
You bet we do! Just like buying in bulk from a store, the more styles and users you need, the cheaper the per-style price will be. Discounts are generated automatically at checkout.
Yes, we usually grant a temporary licence for student projects that are non-commercial and form part of the curriculum. Please contact us at info@type-together.com.
Yes, we offer a 50% discount to everyone involved in academia, whether student or educator. Contrary to the temporary licence as mentioned in the previous question collapsed, this educational licence allows you to use the fonts in commercial projects. Please send us a request from your academic email account to info@type-together.com with exact details about the typeface you would like to purchase, including the weights needed.
You can use one of our free fonts, buy one with a 25% discount, or send us an email describing the project; we may grant a free temporary licence for the project.
Yes, we have several free fonts available in our font library, including the award-winning Playpen Sans, Playwrite, Literata, Birdy, Jockey, one style of Abril, and some styles of Bree Serif.
Log into your account on the TypeTogether website and go to ‘My purchases’. All receipts are recorded here.
If you purchase a desktop licence or an app licence, you will receive a bundle containing OTF, which is the current industry standard OpenType Font format, in addition to the TTF format. In addition, VAR (variable fonts) are included in family bundles or can be purchased separately. If purchasing a webfont, the licences included are WOFF2. We will update our catalogue with additional file types as new formats become standard.
TypeTogether is a company registered in the Czech Republic and is legally obliged to charge Value Added Tax (VAT) on sales and services within the European Union (EU). If you reside outside the EU, VAT will not be charged. If you have a company registered in the EU, then add your VAT number in your account and VAT will be set to 0% automatically.
The easiest method is to pay by credit card using our default payment provider, Stripe. We accept the most common credit cards: VISA, Mastercard, and VISA Electron. You may also choose to pay via PayPal. Please note that you do not need a PayPal account to pay through PayPal. If you don't own a credit card or don't want to use PayPal, you can pay via bank transfer. Please contact us at info@type-together.com for more information.
Yes, please email info@type-together.com indicating which fonts you would like to purchase and your business address, including VAT number (in Europe only). We will then prepare the invoice with payment details.